Personal Health Information

Your Privacy Rights

• You have the right to access your own health record.
• You may request corrections if you believe information in your record is inaccurate or incomplete.
• You may withdraw or limit your consent for sharing your information, except where disclosure is required by law.

How We Protect Your Information

• Records are stored securely and accessed only by authorized staff.
• Electronic records are password-protected and encrypted where possible.
• Paper files are kept in locked storage.

How We Use Your Information

• To provide you with safe, coordinated care.
• To meet legal and regulatory requirements.
• To support program planning, evaluation, and quality improvement (always in de-identified form).

Sharing Your Information

• Information is shared only with members of your care team, unless you provide consent for other disclosures.
• We do not sell or use your personal health information for marketing.
• In rare cases, information may be shared without consent if required by law (for example, if there is a risk of serious harm or mandatory reporting obligations).

Retention and Disposal

• Once the required retention period has passed, records are securely destroyed.
• Health records are kept in accordance with provincial legislation.